Xtravel is Malaysia’s leading taxi service provider in intercity and local taxi travel that offering a complete bouquet of end-to-end long and short term car rental solutions with a network of 7500+ taxi operators/vendors across 85+ major cities in Malaysia.
Xtravel is an online booking portal that works as an aggregator between customer and driver. Our portal allows customer to check the availability of taxi / cab and compare the prices that are best in industry. We offer reliable and efficient taxi/cab services to our customers. Our high ratings drivers ensure that the journey is pleasurable and hassle free. We ensure that the taxi / cab will reach their destination on exact given time and our helpline desk available round the clock support.
Our customers are important to us and thus we believe in providing efficient and reliable cab services in Malaysia. In this regard we also offer the best online deals for cab services. And this is where we come in with our experienced team and technology to guarantee effective solutions on a regular basis.
Service quality is always on our priority. Hence, we make sure that all our chauffeurs are well trained, punctuality, experienced, vehicle condition etc. We are monitoring this with our rating system that encourages them to improve their service to get better feedback from customer and hence accept more booking, so we can keep improving as each day progresses. We believe in continuous improvement and welcome your suggestions for improvement always.
We take responsibility to get things right and go the extra mile.
We are honest and transparent in all our interactions.
We respect our customer opinions and use these to improve the customer experience.
We work in partnership with our customers and the community to develop long lasting relationships.
We provide user friendly technology and set industry standards.